How to obtain your certificate:
| Certificate | Where to find it | Availability | Learn more |
Legal guarantee of conformity LPS France 2 years | LPS Manager app | After product authentication | Authenticate your product |
LPS France commercial guarantee Up to 10 years | LPS Manager app | After product installation and initial installation verification | Declaration of your installation |
Extended Warranty Up to 25 years | Warranty extension contract | Upon signing the contract | LPS France warranty extensions |
LPS France guarantees:
| In years (from the date of purchase of the product from LPS France) | |||||||
| Ellips | Paraton@ir® | Compt@ir® | Alert@ir® XT | Alert@ir® DC | Prices | Terms | |
| Legal guarantee of conformity LPS France | 2 | 2 | 2 | 2 | 2 | Free | Legal |
| LPS France commercial guarantee | 10 | 10 | 3 | 3 | 3 | Free | Statement |
| Warranty extension without the Contact@ir® System* option | 15 | 15 | 5 | n/a | n/a | Paid | Maintenance contract |
| Warranty extension with the Contact@ir® System* option | n/a | 25 | 7 | 7 | 5 | Paid | Maintenance contract |
| * Contact@ir®, Contact@ir® MD and Rout@ir® 2 years | |||||||
Take out an extended warranty
The extended warranty at LPS France is designed to provide additional peace of mind by extending coverage beyond the standard warranty period. It may include:
- Extended Coverage Duration
- Repair or Replacement of the product
- Technical Support
- Software Updates
- Parts and Labor
The specific details of the warranty extension may vary depending on the product, the presence or absence of the Contact@ir® System communication option on the product and the contractual terms defined at the time of subscription.