LPS France guarantees:
| In years (from the date of purchase of the product from LPS France ) | |||||||
| Ellips | Paraton@ir ® | Compt@ir ® | Alert@ir ® XT | Alert@ir ® DC | Prices | Terms | |
| Legal guarantee of conformity LPS France | 2 | 2 | 2 | 2 | 2 | Free | Legal |
| LPS France commercial guarantee | 10 | 10 | 3 | 3 | 3 | Free | Statement |
| Warranty extension without the Contact@ir ® System* option | 15 | 15 | 5 | n/a | n/a | Paid | Maintenance contract |
| Warranty extension with the Contact@ir ® System* option | n/a | 25 | 7 | 7 | 5 | Paid | Maintenance contract |
| * Contact@ir ®, Contact@ir ® MD and Rout@ir ® 2 years | |||||||
What is an LPS France warranty extension?
The extended warranty at LPS France is an option we offer to extend the coverage period beyond the standard warranty on our lightning protection products. This gives you added peace of mind, knowing that your lightning protection equipment will have extended support and protection.
What products are affected?
LPS France products which may benefit from an extended warranty are:
– Paraton@ir : our range of lightning rods with a connected initiation device (IoT communicating ESE), which can be tested remotely and which can send alerts via a Contact@ir or Contact@ir MD transmitter.
– Ellips : our other range of early streamer emitter lightning rod (ESE), which can be tested using a wired tester, the test@ir .
– Compt@ir : our lightning strike meter, an essential accessory for monitoring lightning activity and the effectiveness of your protection system.
– Alert@ir XT : our connected lightning strike meter without display, which offers advanced lightning strike monitoring and recording functionalities.
– Alert@ir DC : our surge arrester operating status sensor, which allows you to monitor their proper functioning and send information on their status.
– Contact@ir : A data transmitter for communicating and sending remote alerts regarding the status of the lightning protection system.
– Dongl@ir : This accessory accompanies the Contact@ir system by facilitating the wireless connection for the transmission of data to a mobile device.
– Rout@ir : Communication router, it organizes the connection and transmission of data between the components of the lightning protection system.
– Contact@ir MD : An improved version of Contact@ir , offering extended functionality for monitoring and reporting lightning protection data.
What is included in the extended warranty?
The extended warranty at LPS France is designed to provide additional peace of mind by extending coverage beyond the standard warranty period. Here is what the extended warranty typically includes:
1. Extended Coverage Duration:
The standard warranty on our products is extended for an additional period, thus ensuring continued protection against possible manufacturing or operational defects. (see table of warranty extension periods).
2. Repair or Replacement:
In the event of a malfunction or proven defect in the covered product during the warranty extension period, LPS France undertakes to repair or replace the product according to the terms and conditions of the warranty.
3. Technical Support:
Extended access to premium technical support or technical issues regarding covered products.
4. Software Updates:
For products that include software components or connected features, updates are included to ensure your system is running with the latest enhancements and fixes.
5. Parts and Labor:
The extended warranty may cover the costs of replacement parts and labor required to repair covered products.
How to benefit from it?
The specific details of the warranty extension may vary depending on the product and the contractual terms defined at the time of subscription. To obtain precise information on what the extended warranty includes for a specific product, we invite you to contact us:
- through our quote request form by adding this product and completing the form,
- directly to info@lpsfr.com providing us with your contact details and the serial number of the product(s) concerned by your request.
We will be happy to provide you with all the necessary details and help you choose the best extended warranty for your lightning security systems.
Why an extended warranty?
The option of an extended warranty is offered for several reasons which are advantageous:
1. Extended security:
An extended warranty provides additional peace of mind by protecting against unexpected repair or replacement costs after the standard warranty expires.
2. Protected investment:
Lightning protection systems are significant investments in the safety of buildings and people. An extended warranty helps protect this investment over the long term.
3. Maintenance and reliability:
A product under extended warranty may receive regular preventative maintenance, helping to maintain its reliability and effectiveness, and prevent failures.
4. Risk management:
In areas with a high risk of lightning strikes, an extended warranty can help manage the risks associated with lightning damage.